PRIVACY & POLICY
Welcome to Airra Resources. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our store, use our services, or interact with our website (if applicable).
By engaging with our services, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Contact details (email, phone number, address)
- Payment information (credit/debit card details, bank information – securely processed)
- Purchase history and service requests
- Device information (for repairs or diagnostics)
Non-Personal Information
- Browser and device data (if using our website)
- Cookies and analytics (for website optimization)
How We Use Your Information
We use your data for the following purposes:
- Processing orders and providing services
- Customer support and communication
- Improving our products and services
- Fraud prevention and security
- Marketing (with your consent)
Data Sharing & Disclosure
We do not sell your personal information. However, we may share it with:
- Service Providers: Third-party vendors assisting with payments, repairs, or deliveries.
- Legal Compliance: If required by law (e.g., court orders, fraud investigations).
- Business Transfers: In case of a merger or acquisition.
Data Security
We implement security measures to protect your information, including:
- Secure payment processing
- Encrypted storage for sensitive data
- Restricted access to personal information
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your data
- Opt out of marketing communications
- Withdraw consent (where applicable)
To exercise these rights, contact us at [Your Contact Email/Phone].
Retention of Data
We retain personal data only as long as necessary for business, legal, or tax purposes.
Changes to This Policy
We may update this policy periodically. The latest version will be posted on our website (if applicable) or available in-store.
Contact Us
For privacy-related questions, contact:
Airra Resources : Computer & Phone Repair Specialist
22a, Lebuh Lapangan Perdana 4, Panorama Lapangan Perdana, 31650 Ipoh, Perak
airraresources@gmail.com
+60167094384